FAQ

FAQ2020-02-21T15:00:26-08:00

FREQUENTLY ASKED QUESTIONS

What is the difference between the 4 Series and the 7 Series HOTWEEZERS®?2020-02-11T17:19:31-08:00

The 7 Series are Electrostatic Discharge (ESD) versions, the 4 Series are non-ESD. 

What WIRE GAUGE RANGES are available with the HOTWEEZERS®?2020-02-11T17:19:58-08:00

  • 4A & 7A hand units: AWGs 36, 32, 30, 28, 26, 24
  • 4B & 7B hand units: AWGs 28, 26, 24, 22, 20, 18
  • 4C & 7C hand units: No Holes/ Flat Blade
Can I special order HOTWEEZERS® with specific gauge holes?2020-02-11T17:21:41-08:00

Special orders are possible within certain parameters and configurations, and subject to our production backlog. Please contact us to discuss.

How long do HOTWEEZERS® last?2020-02-11T17:22:27-08:00

If used on a daily basis, HOTWEEZERS® can last 18 – 24 months or more depending on the material being stripped and the time spent in actual use.

Can HOTWEEZERS® and HOTNIFE™ hand units be repaired?2020-02-11T17:23:15-08:00

In many cases HOTWEEZERS® and HOTNIFE™ hand units can be repaired. Please contact us for an initial phone assessment. If a repair seems viable we will issue an RMA, and once we receive the hand unit we will evaluate it and provide a cost estimate before proceeding with any repair work.

What is the HOTNIFE™?2020-02-11T17:23:50-08:00

The HOTNIFE™ is a single blade with the same thermal properties as the HOTWEEZERS®.
 
The HOTNIFE™ comes in both ESD (model 3A) and non-ESD (model 2A) versions.

Can I use the same power supply for ESD and Non-ESD hand units?2020-02-13T12:39:44-08:00

No.

The ESD and Non-ESD hand units have different connectors and therefore require different power supply units.

The 4 Series HOTWEEZERS® and the 2A HOTNIFE™ use the M-10 Power Supply.

The 7 Series HOTWEEZERS® and the 3A HOTNIFE™ use the M-20 Power Supply.

Are the power supplies grounded?2020-02-13T17:30:07-08:00

Yes, all power supply units are grounded. Keep in mind however that only the 7 Series HOTWEEZERS® and 3 Series HOTNIFE™ hand units are ESD protected.

What is the voltage of the M-10 and M-20 Power Supplies?2020-02-11T17:24:52-08:00

Power supply units are available in 100, 115 and 220 volt versions. 
 
Please specify the correct voltage when ordering.

How long is the cord on the HOTWEEZERS® and HOTNIFE™?2020-02-11T17:25:13-08:00

The standard cord length is three feet. 
 
Optional cord lengths of four or six feet are available for an additional fee.

What is the temperature range of the HOTWEEZERS® and HOTNIFE™?2020-02-11T17:25:43-08:00

Both the HOTWEEZERS® and HOTNIFE™ have a temperature range of approximately 300° F to 1,500° F.

Where are Meisei Tools’ products made? 2020-02-11T17:26:00-08:00

All of our products are manufactured in the United States. 

What is Meisei Tools’ return policy?2020-02-11T17:26:10-08:00

Our products are guaranteed for 90 days against defects in materials and workmanship.  

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